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PAYMENTS

The-Smokies.com is a service which is provided by Mogator Information Services.  All payments should be made to Mogator Information Services (MIS).  8362 Pines Blvd. #253 - Pembroke Pines, FL  33024


BILLING

All payments for monthly, quarterly or yearly service are due on or before the 1st day that service is provided for that time period.

For monthly billing, payment is due on or before the 1st of each month for which service is being provided, and is considered late after 5 p.m. on the 5th day of the month.

We do not offer refunds on any service which has been cancelled by the customer after any portion of the service that the customer has requested has been rendered by our company.

Any payment not received in our office by the 5th of the month by 5 p.m. will result in disconnection of your service.  A $10.00 reconnect fee will be applied to your account.  Your service can only be restored after the reconnect fee and any past due service fees have been received by MIS.

PAYMENT METHODS

You may make your payment by Check, Money Order, Visa, Master Card or Discover.  If you are paying by credit card, your credit card will be automatically billed on the 1st day of the 1st month of your billing cycle.

30 days written notice is required to discontinue your service.

If you are paying by Check or Money Order, your check or money order is due on or before the 1st day of the 1st month of your billing cycle.

Any checks returned for insufficient funds will result in the following:

1.  Service will be discontinued.
2.  A $20.00 fee for insufficient funds will be applied to your account.
3.  There will be a $10.00 reconnection fee.

Any fees remitted to MIS are NOT refundable.